Complaints and returns

Laesoe Salt grants everyone a 2 year warranty according to Danish consumer Law. This includes any fabrication errors og flaws in the materials found by any normal use of the product. Taken into account that our product is a bag of salt the following sentenses may amuse someone; the warranty does not covers faults, damages, tear and wear directly or indirectly caused by malservice, poor maintenance, violence or unauthorized intervention.

Anyways, any claims as to faults or defects found by normal inspection of the product should be notified Laesoe Saltworks within a reasonable amount of time.

The product may then be returned for repair (!), exchange or by agreement credited. In matters like these Laesoe Saltworks will pay for the return costs within reason.

By complaints or returns notice should be made at

Læsø Sydesalt
Hornfiskrønvej 3
9940 Læsø
salt@sydesalt.dk

It would be helpful if you would be so kind as to supply us with your account number and the number of the invoice along with your address - makes it a lot easier to return the money to the right place.